Average intermediary caseload volumes remain stable in the second quarter of 2022—IMLA report reveals

10 August 2022


  • Intermediary workload volumes were sustained at Q1 levels, according to the latest findings from IMLA’s Mortgage Market Tracker.
  • Intermediary confidence in the outlook for their own firms remained strong, with 98% feeling either ‘very confident’ and ‘fairly confident’

Demand in the mortgage market remains strong, with the latest data from IMLA’s Mortgage Market Tracker showing that intermediary case volumes remained at the same level in Q2 2022 as the previous quarter.

In another sign of the robustness of the mortgage market, confidence amongst intermediaries in the business outlook for their own firms remains high. In Q2, 52% of intermediaries are ‘very confident’ in the outlook for their firm. While down from 62% in Q1, the data shows that 98% of intermediaries are still confident overall with only a very small minority (1%) describing themselves as ‘not very confident’.

Confidence in the outlook for the mortgage industry, while also down slightly on Q1, remains high. IMLA’s research reveals that 89% of intermediaries feel confident overall, compared to 94% in Q1. There was a similar pattern for confidence in the outlook for the intermediary sector, with overall confidence levels at 93% in Q2, down from 96% in Q1.

Conversion rates

The average number of Decisions in Principle (DIPs) that intermediaries processed fell slightly in Q2 to 28, from 32 in Q1. Despite this, levels picked up in June (31 per intermediary), compared to the beginning of the quarter (26 per intermediary).

In Q2, conversion rates from DIP to completion fell for the third successive quarter to 43%, from 44% in Q1, returning to the same level as 12 months ago. This conversion rate mirrors that achieved in the same quarter last year.

Kate Davies, Executive Director, IMLA commented:

“Our Q2 data suggests that, despite a slight drop, advisers are continuing to respond to demand in the mortgage market by helping buyers to find new products for their housing ambitions or to remortgage. The data from the second quarter of 2022 shows a strong level of activity and overall good confidence in the sector.

“With inflation levels and interest rates reaching the highest levels in more than a decade, and the cost-of-living crisis continuing to affect millions in the UK, we expect to see more borrowers with complex financial situations seeking support from the mortgage market. Fortunately, there are now many lenders that are willing to lend to complex borrowers, and plenty of mortgage options available to these individuals.

“Advice will also be crucial for these borrowers, and advisers will play an important role in helping those with complicated and complex financial circumstances find the most suitable deal.”  

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For further information please contact:

Tom Stewart-Walvin, Rostrum
Tel: +44 (0)7855 689 302
Email: t.stewart-walvin@rostrum.agency

Dan Edwards, Rostrum
Tel: +44 (0)7492 062 571
Email: d.edwards@rostrum.agency


Notes to Editors

The IMLA Mortgage Market Tracker uses data from BVA BDRC’s Project Mercury. Findings for Q2, 2022 are based on around 300 interviews with mortgage intermediaries, collected between April, May and June.

About IMLA

The Intermediary Mortgage Lenders Association (IMLA) is the trade association that represents mortgage lenders who lend to UK consumers and businesses via the broker channel. Its membership of 51 banks, building societies and specialist lenders include 18 of the 20 largest UK mortgage lenders (measured by gross lending) and account for about 90% of mortgage lending (91.6% of balances and 92.8% of gross lending).


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